Privacy Policy

1. Overview

ecommdb.com ("we", "us", "our") operates a commercial intelligence platform that provides data on Amazon marketplace sellers and eCommerce stores. This Privacy Policy explains how we collect, use, store, and protect information — both the personal information of our platform users, and the publicly available business data we aggregate and provide.

By using ecommdb.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Data We Collect

2.1 Information you provide to us

• Account data: Name, email address, company name, job title, and password when you create an account or join our waitlist.
• Payment data: Billing details processed through our payment processor (we do not store full card numbers).
• Communications: Messages you send us via contact forms, email, or support tickets.

2.2 Information collected automatically

• Usage data: Pages visited, searches performed, API calls made, features used, and session duration.
• Technical data: IP address, browser type, device type, operating system, and referral source.
• Cookies and tracking: See Section 7 for full details on our cookie policy.

3. How We Use Your Data

We use the information we collect to:

• Provide, operate, and improve the ecommdb.com platform
• Process payments and manage your subscription
• Send transactional emails (account confirmations, invoices, password resets)
• Send product updates and marketing communications (you may opt out at any time)
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations
• Analyze usage patterns to improve user experience

We do not sell your personal information to third parties.

4. Data Sharing

We share your information only in the following circumstances:

Recipient	Purpose	Basis
Payment processors	Processing subscription payments	Contract performance
Cloud infrastructure providers	Hosting and data storage	Legitimate interest
Analytics providers	Platform usage analysis	Legitimate interest
Email service providers	Transactional and marketing emails	Consent / contract
Legal authorities	Compliance with legal obligations	Legal obligation

All third-party processors are contractually required to handle data in compliance with applicable privacy laws.

5. Publicly Available Business Data

ecommdb.com aggregates publicly available commercial information about Amazon sellers and eCommerce stores. This data is sourced from:

• Publicly visible Amazon marketplace listings and seller profiles
• Public eCommerce store websites and storefronts
• Publicly registered business information
• Publicly available social media profiles and follower counts

This data consists of business information — not personal consumer data. It is used solely for legitimate commercial intelligence purposes such as B2B prospecting, market research, and competitive analysis.

If you believe your business information is incorrectly represented or you wish to exercise your data rights, please visit our Data Opt-Out page.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest.
• Opt-out of marketing: Unsubscribe from marketing communications at any time.

To exercise any of these rights, email privacy@ecommdb.com or use our Data Opt-Out form. We will respond within 30 days.

7. Cookies & Tracking

We use cookies and similar technologies to operate the platform. Cookies we use include:

• Essential cookies: Required for login sessions and platform functionality. Cannot be disabled.
• Analytics cookies: Help us understand how users interact with the platform (e.g., pages visited, features used). You may opt out.
• Marketing cookies: Used to measure the effectiveness of our advertising. Requires your consent.

You can manage your cookie preferences through your browser settings or our cookie consent banner when you first visit the site.

8. Data Security

We implement industry-standard security measures to protect your data, including:

• TLS/SSL encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Regular security audits and penetration testing
• Strict access controls and employee security training
• Automated threat monitoring and intrusion detection

No system is completely secure. In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by law.

9. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

• Account data: Retained for the duration of your subscription plus 90 days after cancellation.
• Payment data: Retained as required by tax and financial regulations (typically 7 years).
• Usage logs: Retained for up to 24 months.
• Marketing data: Until you unsubscribe or request deletion.

10. Children's Privacy

ecommdb.com is a B2B platform intended for business use only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal information, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the platform at least 30 days before the changes take effect. Your continued use of ecommdb.com after the effective date constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, requests, or concerns, please contact:

ecommdb.com Privacy Team
Email: privacy@ecommdb.com
Contact form: Contact Us
Data Opt-Out: Data Opt-Out Request